Privacy Policy

How we collect, use, and protect your information

Last Updated: December 12, 2025

MasterKey Business Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website master-key.ca or engage with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or booking request
  • Subscribe to our newsletter or insights
  • Request information about our services
  • Communicate with us via email, phone, or other channels

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Business information you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule and conduct working sessions
  • Send you relevant business insights and updates (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • Protection: To protect our rights, privacy, safety, or property, or that of others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt out of receiving marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Canadian Privacy Law Compliance

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to handling your personal information in accordance with Canadian privacy law requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

MasterKey Business Solutions
Winnipeg, Manitoba, Canada
Email: m.grant@master-key.ca
Phone: 204-918-0884