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Terms & Conditions

Terms of service for using our website and services

Last Updated: December 12, 2025

Welcome to MasterKey Business Solutions. These Terms and Conditions ("Terms") govern your use of our website master-key.ca ("Website") and any services provided by MasterKey Business Solutions ("we," "us," or "our"). By accessing our Website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or services.

2. Services Description

MasterKey Business Solutions provides business consulting services, including but not limited to:

  • Strategic planning and advisory services
  • Order generation and sales systems development
  • Business execution and operational improvement
  • Working sessions and consultations

The specific scope, deliverables, and terms of any consulting engagement will be set forth in a separate written agreement between you and MasterKey Business Solutions.

3. Use of Website

Permitted Use

You may use our Website for lawful purposes only. You agree to use the Website in accordance with all applicable laws and regulations.

Prohibited Activities

You agree not to:

  • Use the Website in any way that violates any applicable law or regulation
  • Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website
  • Use any automated system, including robots, spiders, or scrapers, to access the Website
  • Introduce viruses, malware, or other harmful code
  • Interfere with or disrupt the integrity or performance of the Website
  • Collect or harvest any personally identifiable information from the Website
  • Use the Website to send unsolicited communications

4. Intellectual Property

Our Content

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of MasterKey Business Solutions or its content suppliers and is protected by Canadian and international copyright laws.

Trademarks

The MasterKey Business Solutions name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of MasterKey Business Solutions. You may not use such marks without our prior written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. This license does not include the right to:

  • Modify or copy Website materials
  • Use materials for any commercial purpose
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person

5. User Submissions

When you submit information through our contact forms, booking requests, or other communication channels, you grant us the right to use that information to respond to your inquiry and provide our services. You represent that any information you provide is accurate and complete.

6. Consulting Services

Engagement Terms

Any consulting services provided by MasterKey Business Solutions will be governed by a separate written agreement that specifies the scope of work, fees, timelines, and other terms. These Terms apply to the use of our Website and general interactions with us.

No Guarantee of Results

While we strive to provide high-quality consulting services, we do not guarantee any specific outcomes or results. Business success depends on many factors beyond our control, including market conditions, implementation by the client, and other variables.

Professional Advice

Information provided on our Website or during consultations is for general informational purposes and should not be construed as professional advice. We recommend consulting with appropriate professionals (legal, financial, etc.) for specific decisions.

7. Free Working Sessions

We offer complimentary working sessions as described on our Website. These sessions are subject to availability and are provided at our discretion. We reserve the right to modify or discontinue this offering at any time. Free working sessions do not create an ongoing obligation to provide services.

8. Confidentiality

We understand that you may share confidential business information with us during consultations. We will treat such information confidentially and will not disclose it to third parties without your consent, except as required by law. Specific confidentiality obligations may be addressed in separate consulting agreements.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • MasterKey Business Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, regardless of the cause of action or the theory of liability
  • Our total liability for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim
  • We are not liable for any damages arising from your reliance on information obtained from the Website

10. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Website will be uninterrupted, secure, or error-free
  • Any defects will be corrected
  • The Website or server is free of viruses or harmful components
  • The results obtained from using the Website will be accurate or reliable

11. Indemnification

You agree to indemnify, defend, and hold harmless MasterKey Business Solutions, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to your use of the Website, your violation of these Terms, or your violation of any rights of another.

12. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by MasterKey Business Solutions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party websites at your own risk.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

14. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Manitoba, Canada.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MasterKey Business Solutions regarding your use of the Website. Any separate consulting agreements will supplement these Terms for the specific services covered by those agreements.

18. Contact Information

If you have any questions about these Terms, please contact us at:

MasterKey Business Solutions
Winnipeg, Manitoba, Canada
Email: m.grant@master-key.ca
Phone: 204-918-0884

MasterKey Business Solutions

We help owner-led companies design intelligent, self-managing operations that scale faster and optimize company value.

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204-918-0884 m.grant@master-key.ca Winnipeg, Manitoba, Canada

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